By Fixed Ops People For Fixed Ops People
By Fixed Ops People For Fixed Ops People
who we are
Our Mission
At Sweeney Service Solutions, our mission is to support automotive dealerships by delivering industry-leading automotive warranty administration solutions that strengthen Fixed Operations performance. Rooted in integrity, precision, and accountability, we bring deep expertise in the automotive industry to every partnership. Our commitment to excellence ensures seamless, accurate, and transparent warranty processing that empowers dealerships to focus on what matters most—serving their customers.
Our Expertise
Our team is made up of experienced automotive professionals with deep roots in the franchised automotive dealership world. We bring decades of hands-on knowledge across Fixed Operations and understand the demands of today’s dealership environments. From service drive to backend operations, we specialize in efficient, accurate automotive warranty administration that dealerships can rely on. Every claim is handled by experts who prioritize speed, compliance, and results
our commitment to you
At Sweeney Service Solutions, our sole focus is serving our client dealerships—because we’re a privately held company with no outside interests. We understand that warranty repairs aren’t “free repairs”; they’re services your automotive dealership performs in good faith, often under pressure, to meet the expectations of both customers and manufacturers. That’s why our team is dedicated to making sure you’re fully and promptly reimbursed. Through proven automotive warranty administration processes and consultative relationships, we help streamline Fixed Operations and drive profitability. Our goal is simple: to support your dealership’s growth with expert processing, measurable results, and long-term success.
WHat WARRANTY's worth
customer satisfaction
maximizing service profit
customer satisfaction
Warranty repairs, like any customer-paid service, are key touchpoints that shape the client experience. In Fixed Operations, having the right processes in place to handle warranty work quickly and accurately is essential. When executed properly, these repairs become opportunities to build trust, enhance satisfaction, and strengthen long-t
Warranty repairs, like any customer-paid service, are key touchpoints that shape the client experience. In Fixed Operations, having the right processes in place to handle warranty work quickly and accurately is essential. When executed properly, these repairs become opportunities to build trust, enhance satisfaction, and strengthen long-term relationships with your automotive dealership’s service customers.
compliance
maximizing service profit
customer satisfaction
For any automotive dealership, the manufacturer is the single largest customer of the service department. That’s why consistent, accurate, and compliant warranty repairs are critical to long-term success. In today’s Fixed Operations environment, following manufacturer guidelines and maintaining high standards in automotive warranty admin
For any automotive dealership, the manufacturer is the single largest customer of the service department. That’s why consistent, accurate, and compliant warranty repairs are critical to long-term success. In today’s Fixed Operations environment, following manufacturer guidelines and maintaining high standards in automotive warranty administration isn’t just best practice—it’s a business imperative. Ensuring every claim is handled correctly protects revenue, strengthens OEM relationships, and supports the overall performance of your dealership.
safeguarding
maximizing service profit
maximizing service profit
Inadequate warranty work can carry serious consequences for any automotive dealership—from warranty audits and chargebacks to reduced warranty markup percentages or even jeopardizing the franchise itself. In Fixed Operations, the risks of cutting corners far outweigh the investment in doing things right. Prioritizing accurate, compliant
Inadequate warranty work can carry serious consequences for any automotive dealership—from warranty audits and chargebacks to reduced warranty markup percentages or even jeopardizing the franchise itself. In Fixed Operations, the risks of cutting corners far outweigh the investment in doing things right. Prioritizing accurate, compliant automotive warranty administration protects your dealership’s profitability, reputation, and long-term success.
maximizing service profit
maximizing service profit
maximizing service profit
Achieving excellence in automotive warranty administration brings real benefits to your automotive dealership. Higher manufacturer self-authorization limits lead to faster, more efficient workflows through the shop—minimizing delays and boosting productivity within Fixed Operations. A consistent track record of quality warranty work also
Achieving excellence in automotive warranty administration brings real benefits to your automotive dealership. Higher manufacturer self-authorization limits lead to faster, more efficient workflows through the shop—minimizing delays and boosting productivity within Fixed Operations. A consistent track record of quality warranty work also strengthens your position when requesting warranty labor rate increases, helping your service department earn more revenue without increasing workload
AVERAGE WARRANTY ADMINISTRATOR SALARY BY STATE
The backing of a team, For less than the price of an employee
Our dedicated team provides personalized support to each automotive dealership, delivering expert consultation and service tailored to your Fixed Operations needs. Unlike an on-site warranty administrator, our staff offers reliable coverage with no interruptions due to PTO, sick days, or other unforeseen absences—ensuring your automotive warranty administration is always seamless and uninterrupted. With deep dealership knowledge and extensive warranty experience, our professionals eliminate the training curve and bring a comprehensive understanding of the automotive industry that goes beyond the essential duties of the job.